
General conditions of sale
Article 1 - Purpose
These general terms and conditions of sale (GTC) govern the contractual relations between "L'Atelier de Daphné" and any natural or legal person making a purchase via the website www.latelierdedaphne.com.
By validating his order, the Customer accepts these General Terms and Conditions without reservation.
Article 2 - Products
The products offered for sale on the site are those described on the pages of each item. The Seller strives to ensure the accuracy of the information, but cannot be held responsible for typographical errors or incorrect information that may appear on the site.
Product photos are indicative. Fabric patterns and placements may vary depending on the cut; colors may also be slightly different from one screen to another.
Article 3 - Order
The Customer can place an order on the site after validating his basket. The order is confirmed by sending an order confirmation email to the Customer. The order is considered firm and final upon receipt of this email, subject to the availability of the products.
The Seller reserves the right to refuse any order in the event of a dispute with a Customer or an unavailable product.
Article 4 - Prices
Product prices are indicated in Swiss francs, all taxes included (TTC), unless otherwise indicated. Delivery costs are additional and are detailed during the ordering process. The Seller reserves the right to modify its prices at any time, but the prices applied are those in effect at the time of the order.
Article 5 - Payment
Payment for products is made online, when confirming the order, by credit card or by any other means of payment offered on the Site. The Seller reserves the right to suspend or cancel any order in the event of refusal of payment authorization.
Article 6 - Delivery
The products are delivered to the address indicated by the Customer when ordering. Delivery times are estimated but may vary depending on the destination and availability of the products. In the event of a delay in delivery, the Seller undertakes to inform the Customer as soon as possible.
The risk associated with delivery (loss or damage) is transferred to the Customer upon receipt of the package by the latter.
Article 7 - Right of return and refund
The Customer has a right of withdrawal of 5 days from receipt of the products, without having to provide reasons or incur penalties.
Return conditions :
The product must be returned in its original condition, unused, undamaged and with its original packaging.
Return costs are the responsibility of the Customer, unless the returned product has a defect or an order preparation error on the part of the Seller.
The Customer must send an email to the following address: atelierdedaph@gmail.com to inform the Seller of his intention to return the products.
Refund :
The refund will be made within 14 days of receipt of the returned product, by the same means of payment used for the purchase, unless the Customer expressly agrees to another means.
The Seller reserves the right to refuse a refund if the returned products do not comply with the conditions mentioned above (opened, damaged, used products, etc.).